Policies

Safety

Gymnasts are not allowed on the floor until they are instructed to do so by the coaches.

*Absolutely no adults are allowed on the floor at any time unless they are participating in a class that requires them to be with their child. If a child requires assistance using the restroom, parents are allowed to walk along the mirrored wall only and meet them in the front of the gym or walk around the building and enter through the front door.

Make-Up Policy
Due to substantial growth in attendance here at Délano Athletica, we are instituting a new make-up policy to help make sure our classes stay balanced and enjoyable for everyone. We understand that certain days and times are better for each family, but it is becoming increasingly difficult to fit make-up students into classes that are suitable for everyone. Beginning in January, students that are unable to attend their scheduled weekly class may attend that week's Saturday Open Gym make-up class for a $5 fee. Please call or email to register for that week's Saturday Open Gym.

Refunds
We understand there are circumstances beyond your control, the result of which force your child to miss a class. However, we do not prorate or provide refunds after your child's first day of class. Memberships are non-refundable and non-transferable.

 

ATTENTION:

If you need to suspend your membership you MUST give written notification

2 weeks in advance

(2 weeks before your monthly payment is processed)

otherwise, no refund will be issued.

No exceptions

*If you cancel or pause your membership for any amount of time you will be subject to a $25 reactivation fee when you return.

 

Thank you for your cooperation!